What documents are required to travel to USVI?
Travel to the U.S. Virgin Islands does not require a passport for U.S. citizens arriving from Puerto Rico or the U.S. mainland. For more information regarding any additional requirements please visit www.visitusvi.com
What currency is used in USVI?
The US Dollar $$$
Do I need cash?
Yes, you certainly will, the ferry and most vendors on Water Island only accept cash so please come prepared.
Is there Wi-Fi on the campground?
Yes, there is, we encourage you to act as if it doesn’t exist and enjoy our Oasis. Please note we cannot guarantee the quality of the signal.
Is there cell service at the campground?
The quality of coverage can vary based on location and service provider. We suggest checking with your service provider to determine the coverage.
Is there an ATM on Water Island?
There is 1 ATM on Water Island located at Dinghies Beach Bar and Grill, due to signal strength on the island, it may be unavailable. There are several ATMs a short walking distance from the ferry on St. Thomas.
What time does the ferry run?
The Ferry Times are subject to change, please visit the website for an up-to-date ferry schedule - Water Island Ferry - Home.
What is Reef safe sunscreen, and do I need it?
Please ensure that your sunscreen is reef safe. Effective Jan. 1, 2020, all sunscreens containing ingredients harmful to the coral reefs are banned in USVI. To learn more visit Reef Safe Sunscreen Guide | Save the Reef.
What is VICG cancellation policy?
You may cancel your reservation for no charge before 11:59 PM local hotel time 14 days prior to your arrival. Any cancellation after this time, prior to 12:00A of your check-in day, will result in a refund of all fees paid, less your deposit.
How do I get a hold of someone at the campground?
While on property our camp hosts are available for text or talk @ (340)203-1259
For all other times and general questions please call our Main Line (340)277-5488
What if there is an emergency?
For all emergencies first contact Water Island Search and Rescue (WISR) (340) 642-5660. If no answer, then call 911.
What's the weather like on Water Island?
Over the course of the year, the temperature typically varies from 74°F to 89°F and is rarely below 71°F or above 93°F.Based on the beach/pool score, the best time of year to visit U.S. Virgin Islands for hot-weather activities is from early December to mid-April
What to pack for my stay at VICG?
You will be staying in a weatherproof, wood frame tent-cottage, fully equipped with electricity, beds, linens, towels for showering, beach towels, cooking utensils, cutlery, and dishware to prepare a home-cooked meal at the Pavilion.
All cottages are nestled in lush foliage that we share we some friendly flying bugs, we suggest bug spray for sure.
You will want to make sure to pack Reef Safe Sunscreen
Are there any excursions on the island?
Some of these excursions will pick you up & drop you off on Water Island and for others you will have to get to St. Thomas on your own. Virgin Islands Campground is not affiliated with any of these companies/tours.
Some of our personal favorites are:
Is there food on Water Island?
We invite you to make use of our open-air kitchen pavilion. We have refrigerators, freezers, a barbeque, and a two-burner stove. This is an excellent opportunity to get to know your neighbors and learn about different things to do while you are here.
The Wi-Mart is a small convenience store on Water Island that carries a few essentials, but the selection is limited.
Heidi's Honeymoon Grill is up the hill from the beach. They are open 11:00A-3:00P Wednesday – Sunday. Additionally, Heidi serves breakfast on Sunday beginning at 8:30A. Hours are subject to change, please see their Facebook page for the most update business hours.
Do you provide towels & toiletries?
We provide all necessary bath towels and beach towels. Currently, we do not provide any toiletries and recommend that you bring them as we do not have any for sale at the camp.
Do you provide bedding?
Of course! We provide 100% sustainable Tencel™ Lyocell sheets all OEKO-TEX® Certified, biodegradable, and certified carbon neutral. The finest Talalay Latex pillows, and cooling Bamboo blankets.
Can I add a camp cot to my cottage?
Due to occupancy restrictions, there is a maximum of 4 people per cottage.
What is the shared bathhouse like?
The shared bathhouse is equipped with 2 RV style toilets, 2 separate lockable pull string showers with Solar powered water heating, and a dual sink vanity. The bathhouse is centrally located near the shared pavilion and is regularly maintained and sanitized.
What time is Check in & out?
Check-in begins at 3:00PM
Check-out is at 10:00AM
If your plans are to leave the island later in the day, you can store your luggage in our office and continue to use your beach towels until you are ready to leave.
Is there electricity in the tents?
Yes, all our accommodations are equipped with electricity and electrical outlets. We are subject to the infrastructure of an island, and it is not unusual for us to lose power, typically it is restored quickly but it is not uncommon for it to be an extended period.
Do the accommodations have air condition?
No, there is no air conditioning on the property, instead we use the natural trade winds and the fans to keep us cool.
Can I lock the cottage?
The cottages do not have locks. However, you do have the ability to secure the door from the inside. Each cottage has a small lockable box.
Are you pet friendly?
We do not allow any pets or emotional comfort animals on property. We do have a few campground friends that roam free and have made their home at VICG. We ask that you do not ask any of the animals into your accommodations or feed them. If you have a service animal that needs accommodations, please contact us directly.
Do you have a pool or hot tub at the camp?
No, we do not have a pool or hot tub, but the beautiful Caribbean Sea is a short 5-to-10-minute walk down the hill.
Is there a minimum stay?
Yes, our minimum stay is 3 nights. If you are looking for anything shorter, please contact us directly to see if we can make any special accommodations.
Are kids allowed? Do you have any accommodations for a baby?
Absolutely! VICG is a great for families and kids of all ages. We do not provide any pack n play or sleeping accommodations for babies outside what is already provided in each of our cottages.
Do you have quiet hours?
Quiet Time is 10 pm - 8 am- This means keeping your voices down and no music after 10pm in the public areas or your cottage. Please use ear buds or headphones if you wish to listen after 10pm. The shared pavilion area closes at Midnight.
What are the campground rules?
Our complete Camp book can be found here with all our Camp Rules VICG Camp Book.
How do I get to Water Island?
When you arrive at Cyril E. King Airport, you will need to take a taxi to the Crown Bay Marina, just 5-10 minutes from the airport. Once at the marina, you will need to take the Water Island Ferry, located just outside Tickles Dockside Pub, across to Water Island.
The Water Island Ferry runs from Crown Bay Marina to Water Island every hour, on the hour. The return ferry departs on the :15’s. Please take note of the first and last ferry that run and consider collecting luggage and getting a taxi. See ferry schedule - Water Island Ferry - Home.
Do I need a rental car?
If you choose to rent a car in St Thomas, please note that you will need to leave your car in St Thomas when you take the ferry to Water Island. There are plenty transportation options if you choose not to rent a car. St. Thomas: Taxis & Rates – Virgin Islands (vinow.com)
How do I arrange for my shuttle when I get to Water Island?
A complimentary shuttle is provided for your arrival to and departure from Water Island. You will need to contact our On-Site Manager, Dawn, and provide her with your arrival time and departure time to coordinate your shuttle service.
How do I get around in St. Thomas?
The Safari TAXI, which is an open aired trolly looking vehicle. Last time we checked it was $2.00 and you just hop off where you like, and $2.00 to get back on again but it is cheaper than a car taxi. If you go out the Crown Bay Marina Gate, cross the street and walk up the hill, Nisky Center will be on your left, cross the main road at the light and turn left. The Safari stop is a few yards down.
You can also call a cab to pick you up at the marina. You can call the day before and give them a reminder call before you ferry over. Cabs are a little pricier, but they may be able to take you on a great tour with some awesome views on your way to your destination.
How do I get around once on Water Island?
There are no taxis on Water Island, however, golf carts are available for rent. Rachael's Rentals can provide you with daily, weekly, or monthly pricing. Please note that golf carts are not allowed on the property, but there is an area for parking “on the street”.
A complimentary shuttle is provided upon your arrival and departure.
Will there be bugs?
ABSOLUTELY! There is sure to be a variety, but most common will be Mosquitos and no-see-ums. Please make sure you come equipped with bug repellent.
You may also see lizards, scorpions, unidentified flying insects, ants, tree rats, iguanas, chickens, land turtles and other creatures who make VICG and their home.
What is in the Cottage?
Each cottage has a queen bed (fully made up), a Futon (available as a bed if notified prior to your arrival), a small table and chairs, a box fan, electrical outlets with USB ports, a small lockable box, and trash bin. Each cottage has a small outdoor sitting area that has ocean views. Within the kitchen pavilion each cottage has a personal fridge, food storage box and individual cabinet equipped with plates, cups and utensils.
What is in the Kitchen Pavilion?
The Shared kitchen pavilion and heart of the campground has multiple sitting areas, a propane camp stove, and BBQ. Shared cooking pots and utensils. A toaster, microwave, coffee makers, and camp sink. We also have shared food and condiments left behind by previous campers for all to share.